Privacy Policy for Affordable Contracting, Inc.

1. Overview

Affordable Contracting, Inc. (“Affordable Contracting,” “we,” “our,” or “us”) respects the privacy of customers, prospective customers, website visitors, employees, employment applicants, vendors, subcontractors, and other business contacts. This Privacy Policy explains how we may collect, use, store, share, protect, and retain information.

Affordable Contracting is a Florida licensed general contractor specializing in interior remodeling, kitchens, bathrooms, flooring, countertops, and full interior home transformations. Our Florida general contractor license number is CGC-014388.

This Privacy Policy is intended to apply broadly to our current public website and to future connected systems, including AC Project Hub, customer access, employee access, vendor access, subcontractor access, online estimate requests, QR-code visitor intake, employment applications, vendor onboarding, subcontractor onboarding, project communications, and related business systems.

2. Information We Collect

The information we collect depends on how you interact with us. We may collect information that you provide directly, information generated through website or portal use, and information related to business communications, projects, applications, or vendor/subcontractor requests.

Customer and prospective customer information

We may collect customer or prospective customer information such as:

• Name, address, email address, phone number, and preferred contact method.
• Project address, service area, and property-related information.
• Project type, project goals, budget expectations, timeline, preferred appointment times, and remodeling priorities.
• Photos, documents, measurements, plans, selections, notes, and information submitted for estimating, design, or project coordination.
• Communication history, appointment history, estimate details, proposal information, change order information, payment-related records, and customer service notes.

Website visitor information

We may collect website visitor information such as:

• IP address, browser type, device type, operating system, referring page, pages viewed, time on site, and general usage information.
• Cookie, analytics, local storage, and similar technology information.
• Information submitted through contact forms, estimate forms, QR-code intake pages, newsletter forms, or other website features.

Portal and account information

If we provide customer, employee, vendor, subcontractor, or other authorized portal access, we may collect account information such as login credentials, account role, permissions, activity logs, messages, attachments, project records, photos, notes, documents, time entries, purchase records, invoices, receipts, and other business records.

Payment-related information

If payment features are added in the future, payment information may be processed by third-party payment providers. We do not intend to store full credit card numbers on our website or in our internal portal. We may retain limited payment-related records such as invoice status, payment confirmation, transaction identifiers, amount paid, date paid, balance due, and related accounting records.

3. How We Collect Information

We may collect information in several ways, including:

• When you submit a request estimate form, contact form, visitor intake form, employment application, vendor request, subcontractor request, or portal request.
• When you call, email, text, visit, schedule an appointment, or communicate with our office, showroom, designers, employees, field personnel, or project team.
• When you provide project photos, documents, plans, selections, measurements, design preferences, jobsite information, or other project-related materials.
• When you access or use a future customer, employee, vendor, or subcontractor portal.
• When website analytics, cookies, security tools, hosting logs, or browser technologies collect technical or usage information.
• When information is provided by a customer, employee, vendor, subcontractor, supplier, manufacturer, inspector, permitting authority, payment processor, business software provider, or other authorized business source.

4. How We Use Information

We may use information for legitimate business, operational, legal, safety, customer service, employment, vendor, subcontractor, and project-management purposes, including to:

• Respond to inquiries, estimate requests, appointment requests, and contact forms.
• Evaluate whether a project is within our scope, service area, schedule, staffing, and business criteria.
• Schedule consultations, showroom visits, design meetings, site visits, jobsite visits, warranty visits, and project appointments.
• Prepare estimates, proposals, contracts, change orders, invoices, schedules, material lists, selections, and project records.
• Communicate with customers, prospective customers, employees, vendors, subcontractors, suppliers, inspectors, permitting offices, and other project participants.
• Coordinate materials, labor, purchases, deliveries, installation, warranty issues, punch lists, payments, and project closeout.
• Manage employee assignments, time tracking, messages, tasks, daily logs, photos, payroll-related summaries, and internal operations.
• Evaluate employment applicants, vendor requests, subcontractor requests, insurance information, licensing information, references, and qualifications.
• Improve our website, customer service, forms, portal functionality, operations, workflow, security, training, quality control, and marketing.
• Protect company assets, business records, employees, customers, jobsites, portal systems, legal rights, and financial interests.
• Comply with applicable laws, licensing obligations, legal process, insurance requirements, audit requirements, accounting obligations, tax obligations, and recordkeeping needs.

5. Portal, Messaging, and Account Information

AC Project Hub and any related customer, employee, vendor, subcontractor, or business portal access are intended for company business purposes. Portal records may include messages, tasks, schedules, job details, photos, files, receipts, time entries, purchase records, payment records, change orders, daily logs, punch lists, reports, activity logs, and other business records.

Portal users should not expect company portal communications, files, notes, messages, job records, photos, time entries, purchase entries, receipts, or system activity to be private from the company. Affordable Contracting may monitor, review, preserve, export, use, or disclose portal information for business, safety, operational, legal, training, quality-control, financial, compliance, audit, insurance, collection, or dispute-resolution purposes.

Additional details are provided in our separate Messaging / Portal Monitoring Notice.

6. Employment Applications and Employee Information

If you submit an employment application or inquiry, we may collect information such as your name, contact information, work history, experience, references, license information, certifications, availability, skills, resume, application answers, and other information you choose to provide.

We may use applicant information to evaluate qualifications, communicate about opportunities, verify information, conduct screening, keep hiring records, comply with law, protect the company, and manage employment-related decisions. Submission of an application does not guarantee an interview, response, job offer, continued consideration, or employment.

Employees and authorized employee portal users may be subject to additional company policies, handbooks, agreements, monitoring notices, payroll/timekeeping policies, safety policies, and business-record requirements.

7. Vendor and Subcontractor Information

If you submit a vendor, manufacturer representative, supplier, subcontractor, or business partner request, we may collect information such as business name, contact information, services offered, products offered, license information, insurance information, W-9 information, references, qualifications, pricing information, availability, schedule preferences, and related documents.

We may use vendor and subcontractor information to evaluate whether to communicate further, request additional documentation, coordinate authorized visits, evaluate qualifications, obtain pricing, manage materials, manage job-related work, process invoices, maintain records, and protect Affordable Contracting’s legal and financial interests.

Submission of vendor or subcontractor information does not create approval, a preferred-vendor relationship, subcontractor status, a contract, jobsite access, payment entitlement, or any guarantee of work, purchase orders, scheduling, or future business.

8. Cookies, Analytics, and Similar Technologies

Our website may use cookies, pixels, tags, scripts, local storage, analytics tools, embedded content, security tools, and similar technologies. These technologies may help us operate the website, understand visitor activity, improve the site, remember preferences, protect against misuse, support marketing, and evaluate website performance.

Cookies and similar technologies may collect information such as pages visited, browser type, device type, general location information, referring website, date/time of visit, and interactions with website features. Some technologies may be set by third-party providers that help operate, secure, analyze, or market the website.

You may be able to adjust cookie settings through your browser. Blocking cookies may affect some website features. More details are provided in our separate Cookie Policy.

9. How We Share Information

We do not sell personal information as a business model. We may share information when reasonably necessary for legitimate business, legal, operational, safety, project, financial, employment, vendor, subcontractor, or customer service purposes.

We may share information with:

• Company owners, managers, employees, designers, project coordinators, foremen, installers, and authorized personnel.
• Subcontractors, vendors, suppliers, manufacturers, fabricators, installers, designers, engineers, consultants, inspectors, permitting offices, and other project participants when needed for project-related purposes.
• Technology providers, website hosts, email providers, cloud storage providers, database providers, customer-management systems, scheduling tools, analytics providers, security providers, payment processors, and other business software providers.
• Accountants, bookkeepers, payroll providers, insurance providers, attorneys, collection professionals, consultants, auditors, and professional advisors.
• Government agencies, courts, regulators, licensing authorities, permitting authorities, law enforcement, or other parties when required or permitted by law.
• Parties involved in disputes, claims, warranty matters, payment disputes, lien matters, insurance matters, investigations, audits, or legal proceedings.
• A successor entity or buyer in connection with a merger, sale, restructuring, financing, transfer, or other business transaction involving all or part of the company.

10. Security

We use reasonable administrative, technical, and physical safeguards intended to protect information from unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include access controls, password protection, role-based permissions, secure hosting, limited internal access, employee controls, system monitoring, backup/export procedures, and business record controls.

No website, portal, database, email system, text message, cloud service, or internet transmission can be guaranteed to be completely secure. You submit information at your own risk, and you should avoid sending sensitive information unless necessary and through an appropriate method.

Before the website and portal go live, Affordable Contracting intends to implement appropriate authentication, role-based access, secure Firestore rules, secure Storage rules, audit logging, backup/export workflows, and access restrictions designed for customer, employee, vendor, and subcontractor data.

11. Record Retention

We may retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including customer service, project management, estimating, employment review, vendor/subcontractor evaluation, warranty, accounting, tax, licensing, legal, insurance, dispute, collection, audit, safety, training, quality-control, and business-record purposes.

Project records, communications, photos, estimates, contracts, change orders, invoices, payment records, employee records, vendor/subcontractor records, portal messages, and related documentation may be retained even after a project, application, account, or business relationship ends if retention is necessary or useful for business, legal, financial, warranty, insurance, licensing, or compliance purposes.

12. Your Choices and Requests

You may contact us to request access to, correction of, or deletion of certain personal information we maintain about you. We will review requests in a commercially reasonable manner and may need to verify your identity before responding.

We may deny or limit a request when permitted by law or when information must be retained for legitimate business, project, financial, warranty, employment, insurance, tax, legal, safety, collection, dispute-resolution, audit, recordkeeping, or compliance reasons.

You may opt out of certain marketing communications by following unsubscribe instructions where provided or by contacting us. Transactional, project-related, employment-related, vendor-related, subcontractor-related, legal, safety, appointment, payment, or account-related communications may still be sent when appropriate.

13. Children’s Privacy

This website and our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website. If you believe a child has provided personal information to us, please contact us so we can review and address the matter as appropriate.

14. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, products, services, payment processors, social media pages, manufacturer websites, vendor websites, permitting portals, review platforms, maps, embedded content, or other external resources. We do not control third-party websites or services and are not responsible for their privacy practices, content, security, or policies.

You should review the privacy policies and terms of any third-party website or service you use.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we update the policy, we may revise the effective date. Your continued use of the website, forms, communications, or portal access after an updated policy is posted means you accept the updated policy to the extent permitted by law.

16. Contact Us

Questions about this Privacy Policy may be directed to Affordable Contracting, Inc. using the contact information below.